Privacy Policy

Privacy Policy – Babaalawoifa.com

Effective Date: January 2025

Babaalawoifa.com (“we,” “our,” or “us”) is committed to protecting your privacy and respecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website,
request an Ifá consultation, purchase spiritual products, or communicate with our team.


1. Who We Are

Babaalawoifa.com provides Ifá divination, spiritual consultations, healing services, religious education,
and an online store for spiritual items.

Head Office:
709 Dye Street,
Mesa, Arizona,
United States, ZIP 85225

We serve clients internationally including the United States, United Kingdom,
Europe, and West Africa (Nigeria & Benin Republic),
where our Babalawo priests and spiritual workers may also be hosted.


2. Information We Collect

a) Information You Provide Directly

  • Name
  • Email address
  • Phone number or WhatsApp number
  • Date of birth or spiritual consultation details
  • Order details when making purchases
  • Payment confirmation details (we do NOT store card numbers)
  • Any information voluntarily shared during consultation

b) Shop & Transaction Data

If you purchase from our shop, we may collect:

  • Billing and shipping information
  • Order history
  • Payment status
  • Communication records related to your order

Payments are securely processed through trusted third-party payment gateways.
We do not store full credit/debit card information.

c) Automatic Website Data

  • IP address
  • Browser type
  • Device type
  • General location (non-precise)
  • Cookies (where applicable)

3. Communication Channels & Readings

Consultations, readings, and customer support may be done through communication
channels chosen by the user, including but not limited to:

  • Email
  • WhatsApp / Messaging platforms
  • Phone calls
  • Website chat
  • Other channels chosen by the user


Users are responsible for the privacy and security of the communication platform they choose.
We do not control third-party communication platforms and cannot guarantee their security policies.

However, any information you submit directly to us is treated as secure,
confidential, and protected by us. We do not publish, expose, or misuse your
spiritual consultation details.


4. How We Use Your Information

  • To provide Ifá consultation and spiritual services
  • To process orders and deliver products
  • To contact you regarding your consultation or order
  • To improve our services and customer experience
  • To comply with legal obligations

5. Data Protection & Security

We respect your privacy and handle your information with care.

  • Your personal information is kept confidential
  • We do not sell, rent, trade, or expose your personal data
  • Access is restricted only to authorized staff
  • We use security measures to protect stored data

6. Data Retention

We keep your data only for as long as necessary to:

  • Complete your consultation
  • Fulfill your order
  • Comply with legal or accounting purposes

Spiritual consultation information is treated respectfully and may be kept securely for spiritual reference unless you request deletion.


7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data at any time
  • Withdraw consent where applicable

To request data deletion or modification, please contact our support team and your request will be handled promptly.


8. Cookies

We may use cookies to improve website performance and user experience.
You may disable cookies in your browser at any time.


9. Children’s Privacy

Our services are not directed to children under 18.
We do not knowingly collect information from minors.


10. Third-Party Services

We may use trusted third-party services such as:

  • Payment processors
  • Shipping providers
  • Communication platforms
  • Analytics tools

These providers have their own privacy policies which we do not control.


11. International Users

Clients may be served from various countries, including West Africa (Nigeria & Benin Republic),
Europe, and the United States. Data may be securely transferred where required to deliver services.


12. Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with the updated effective date.


13. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us:

Babaalawoifa.com
Email: [email protected]
Head Office: 709 Dye Street, Mesa, Arizona, United States – 85225